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05/17日, VPS被关了。 年付的,用了50天都不到。
说被DDOS了, 也不给开启了。 说要提供什么 DDoS保护购买证明。
谁知道他说的是什么。 或许,只是网站大点,被他们随便找个理由给停了。
像DS的 被攻击了,只是停止,无法启动,
在帐户管理里,可以看到VPS的监控,有流量监控图一看就知道是不是攻击。
这Virpus 的倒好,直接关了你的,监控都看不到了的。
所以,谁知他是不是找个理由随便给关VPS了。
像DS的攻击后,写信解释一下,就可再开。
hostigation的被攻击后,断路由24小时,就可开。
这Virpus 的倒好,关你没商量。再怎么解释,也不会给你开了。
一站友的,几个VPS都被删了,说有人投诉,直接删,不给解释。
数据全丢。
联系:Technical Support 技术支持
05/17/2012 10:15 wu zou || Client
VPS can not start? How to recover!
Username:vn11684
IP: 173.0.60.50
Suspension Reason: Target of DDoS
Why is that?How to solve?
Thank you!
Hello,
Request you to open a ticket to our abuse department to get the service reactivated.They will assit you further on this regard.
Warm Regards,
Stanley
Support Engineering Group
Virpus Networks, Inc.
Abuse?
VPS is only two sites? Should not be considered abuse! !
Moreover, it is not high load, CPU, memory, hard drives occupy.
What causes it?Ask for help, thank you!
Support Dept || Staff 05/17/2012 11:33
Hello,
Kindly open ticket to our abuse department regarding this, as they will provide more information regarding this. We are not authorized to provide information on this.
wu zou || Client 05/17/2012 18:10
What? Fraud?
The VPS is only two sites?
Only forum for the exchange, there is no fraud!
I need to how to operate, to start my VPS
Thanks for helping!
Support Dept || Staff 05/17/2012 18:19
Hello,
We are not authorized to activate your server. Please contact abuse department for this.
Thank you for understanding.
Warm Regards,
联系 Abuse 滥用部门。
My VPS is stopped, can not be restarted.
wu zou || Client 05/17/2012 18:50
sername;vn11684
IP: 173.0.60.50
VPS is only two sites!
Why is that?How to solve?
Request to restart the VPS!
Thank you!
Isaac Meyer || Staff 05/18/2012 09:12
Hello,
I apologize for the inconvenience. However, your service has been suspended due to target of massive DDoS.
Before we can reactivate the service we need some further information.
We would need to know what caused this issue.
We would also need to see proof of purchase for some sort of DDoS protection software.
I need to inform you that violations of our Terms of Service will result in immediate termination of your service.
If you would like to review our TOS you may do so here:
http://virpus.com/legal/terms.html
Please let us know if you have any further questions.
Thank you,
wu zou || Client 05/18/2012 11:50
I do not know why cause-DDOS
VPS also installed protective “DDos deflate”
The the VPS is only two sites:
Only forum for the exchange,
Now need to re-activate the VPS
Transfer website files.
VPS after restart, Site after the relocation. redo the system.
Will no longer cause-DDOS.
Request to restart the VPS!
Thank you!
Isaac Meyer || Staff 05/18/2012 11:52
Hello,
I apologize for the inconvenience. However, we would need proof of purchase for DDoS protection software before we can reactivate.
Please let us know if you have any further questions.
wu zou || Client 05/18/2012 19:14
DDoS protection software and we need to buy
Let my website to the normal operation of it!
Request to restart the VPS!
Isaac Meyer || Staff 05/21/2012 10:42
Hello,
As stated previously, we need to see proof of purchase for some sort of DDoS protection software before we can reactivate.
Do you have proof of this purchase?
Please let us know if you have any further questions.
wu zou || Client 05/21/2012 14:15
No proof of purchase.
Has been installed this "-DDOS deflate" is free of charge
http://www.inetbase.com/scripts/ddos/install.sh
VPS has been suspended for three days. How do I do.
Thank you,
Isaac Meyer || Staff 05/21/2012 16:15
Hello,
I apologize for the inconvenience. However, a firewall is not a suffice resolution to this situation.
We would absolutely have to see proof of purchase for some sort of DDos Protection.
There is no other satisfactory resolution to this issue.
Please let us know if you have any further questions.
Thank you,
wu zou || Client 05/21/2012 21:48
Request to restart the VPS,
Moved away from the site,
The existing site is no longer to use your VPS
Good backup data, to relocate to other VPS to go in order to restore the normal operation of site.
The transfer of the site, it will reinstall the VPS system.
Will no longer produce the "-DDOS"
Thank you,
Isaac Meyer || Staff 05/22/2012 10:31
Hello,
We have stated on several occasions that we will not reactivate this service without purchasing DDoS protection.
We will not be revisiting this issue unless you have some sort of proof of purchase.
Please let us know if you have any further questions.
Thank you,
wu zou || Client 05/22/2012 10:40
Request to start the VPS one hour, I was able to get back data.
Or, you tell me, how to buy the "DDOS" protective services
Please understand that the most important data of running the site, no other requirements!
I am very disappointed!
到这里,他们把 服务单 关了。 也不回信了。
VPS也不给恢复了。 3G 网站文件都没备份的, 全丢了。 (本地只有2个月前的备份)
数据库搞的三天自动远程备份,也丢了两天数据。
看来,用他家的VPS,可得小心,常备份哦,最好月付。 |
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